Think Money Finance Ltd. Privacy Policy

Effective date: 1st day of January, 2022

www.thinkmoneyfinance.ca (the "Site") is owned and operated by Think Money Finance Ltd.. Think Money Finance Ltd. can be contacted at:

customersupport@thinkmoneyfinance.ca
(855) 469-1148
109-2602 Mount Lehman Rd, Abbotsford, BC V4X 2N3


Purpose

This Privacy Policy describes how Think Money Finance Ltd. (“Think Money Finance”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial legislation.

This policy is designed to meet our obligations of transparency, accountability, and responsible data handling.


Consent

By using our Site, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Where required, we will obtain express or implied consent depending on the sensitivity of the information being collected.


Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Email address; and

  3. Phone number.

This data may be collected using the following methods:

  1. Contact Forms.


Purpose of Collection and Use

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

  • Responding to inquiries and providing customer support

  • Communicating regarding our services

  • Operating, maintaining, and improving our services

  • Meeting legal and regulatory requirements

We limit the use of personal information to the purposes identified at the time of collection unless otherwise required or permitted by law.


Disclosure of Personal Information

Internal Access

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third-Party Service Providers

We may share personal information with trusted third-party providers that assist in operating our business (e.g., CRM systems, communication platforms, hosting providers).

In accordance with Canadian privacy requirements:

  • We remain responsible for personal information transferred to third parties

  • We require third parties to provide a comparable level of protection

  • We limit disclosure to only what is necessary

Where appropriate, personal information is de-identified prior to disclosure. This may include the removal or anonymization of key identifiers such as full name, date of birth, and other directly identifying information, such that the information cannot reasonably be used to identify an individual.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.


Legal Disclosure

We may disclose personal information:

  • Where required by law or regulatory authority

  • In connection with legal proceedings

  • To protect our rights, property, or safety

  • As part of a business transaction (e.g., merger or acquisition)

We limit disclosure strictly to what is necessary in each circumstance.


Data Retention

We retain personal information only as long as necessary to fulfill the identified purposes or to comply with legal obligations.

When no longer required, information is securely deleted or anonymized.


How We Protect Your Personal Data

At Think Money Finance, we prioritize the security and privacy of user data through robust measures designed to protect it at every level. All data is securely stored in Canadian data centers, ensuring compliance with Canadian privacy laws and regulations. To safeguard access, we utilize IP/SEC protocols, which ensure that only approved connections can interact with our systems, preventing unauthorized access and ensuring secure data transmission.

Access to user data is strictly limited to Think Money Finance employees and explicitly approved individuals. We enforce role-based access controls, ensuring data is accessed only on a need-to-know basis. Additionally, data is encrypted both in transit and at rest, providing a strong layer of protection against unauthorized access or breaches.

Our systems undergo regular security audits and are continuously monitored to detect and respond to potential threats promptly. We also enforce secure authentication protocols, including multi-factor authentication (MFA), to add an extra layer of security for accessing sensitive systems. These comprehensive measures reflect our commitment to ensuring the confidentiality, integrity, and availability of user data.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Children’s Privacy

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.


How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know whether we have collected your personal information, how it has been used, or whether it has been disclosed and to whom, you may contact us to request access. You may also request corrections to your personal information or inquire about its accuracy and completeness.

Requests for deletion of personal information will be considered in accordance with applicable laws and regulatory requirements. Please note that Think Money Finance may be required to retain certain information for a period of time to comply with legal, regulatory, accounting, or operational obligations. As a result, we may not be able to delete personal information where it is required to maintain active accounts, fulfill contractual obligations, or meet legal retention requirements.

Once personal information is no longer required for these purposes, it will be securely deleted or anonymized in accordance with our data retention practices. To submit a request, please contact our privacy officer at:

admin@thinkmoneyfinance.ca | (855) 469-1148


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Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.


Contact Information

If you have any questions, concerns or complaints, you can contact us privacy officer at:

customersupport@thinkmoneyfinance.ca | (855) 469-1148